Dear CEO,Due to adjustments in service operation, the currently available 30-Day Coin Supply Contract will be discontinued during the scheduled maintenance on Apr. 29.In addition, upon discontinuation, any remaining days from previously purchased 30-Day Coin Supply Contracts will be distributed in bulk based on the remaining duration at the time of maintenance. Please keep this in mind to avoid any inconvenience.■ Discontinuation of 30-Day Coin Supply ContractSchedule: During the scheduled maintenance on Apr. 29, 2026※ Any active 30-Day Coin Supply Contracts will end at the time of maintenance, and compensation for the remaining days will be distributed in bulk.Thank you.
Dear CEOs,We have identified that game server access is currently unstable in some environments.To improve stability, a server equipment restart will be carried out.During this process, intermittent connection issues may occur in certain environments.We apologize for the inconvenience.
Dear CEOs, We are taking every possible measure to provide the best gaming environment possible to our CEOs.Using the game in an exploitative manner not only disrupts the gaming environment but also the game balance, and we take this very seriously. Therefore, if we detect any activity that violates the CounterSide’s Terms of Service and Operation Policy, we will take measures in accordance with our policies, which may also result in limitations on using our services. As such, we strongly advise all our CEOs to follow our Terms of Service and Operations Policy to avoid any actions that violate our terms. ◈ Notice of Violators of Operation Policy – Category: Company and Market Abuse – Payment Abuse– Number of Violators: 4– Date of Restriction: April 14, 2026– Restriction Details: Permanent Restriction ※ If you have any objections to the restrictions made above, please send your inquiry through the Official Website’s 1:1 inquiry.※ More details on the Operation Policy can be found here.
Dear CEO,The ongoing [8th Prestige Service: The Clockwork Girl] will end on April 8, and the [Counter Pass: Minha] will end on April 15. Previously, any unclaimed rewards from the Prestige Service and Counter Pass were automatically distributed when the next season began. However, as there will be no subsequent Prestige Service or Counter Pass, unclaimed rewards will not be automatically distributed.To address this inconvenience, all unclaimed rewards will be distributed in bulk during the scheduled maintenance on April 15.That said, we strongly recommend that you claim your rewards before the end of the Prestige Service and Counter Pass period.Thank you.
「2026デボーションシーズン」開幕記念！オンタイム・ホットタイムイベントDear CEOs,To celebrate the start of 2026 Devoted Season,The On & Hot Time Event is scheduled as follows!Please read carefully to use all vital buffs to enhance your company. ◆ On-time Event ScheduleApr. 1, 10:00 - Apr. 7, 2026, 09:59 (UTC-5)◆ On-Time Event Gift400,000 Credits25 Nano Precision Enhancement Modules5 Quantum Coords Crystals◆ How to Participate in the On-Time EventEvent gifts will be given to your mailbox every day upon login.◆ Hot Time Event Buff1) Apr. 1, 10:00 - Apr. 7, 2026, 09:59 (UTC-5)▷ 20% Decreased Credit Cost on Crafting Gears▷ 20% Decreased Credit Cost on Gear Tuning & Precision▷ 20% Decreased Credit Cost on Latent Reset Cost [Note]- CEOs can only receive the On-Time event gift once a day.- The On-Time event gift will be deleted when the valid period expires. Please receive it within this period.- You can check the applied Hot Time effect by clicking the Hot Time buff image next to the nickname on the lobby screen.------------------------------This concludes the On-Time & Hot Time event details for this week.Thank you.
Dear CEOs,As promised during the CounterSide Origin 3rd Anniversary Talk:Side,[CounterSide - Sound:Side Vol. 5] has now been updated.If you have previously purchased [CounterSide - Sound:Side] on Steam,You can download [Sound:Side Vol. 5] at no additional cost.Enjoy the newly added collection of CounterSide’s beautiful soundtracks now!▷ [Listen on Steam]◈ CounterSide - Sound:Side Vol.5 Update1) CounterSide - Sound:Side Vol. 5 has been added.If you have previously purchased CounterSide - Sound:Side on Steam, you can receive Sound:Side Vol.5 at no additional cost. [CounterSide - Sound:Side Vol. 5 Tracklist] 1. WILL TO BLOSSOM2. KILL THE MOONLIGHT3. ANGEL FALL4. LAST ACCOLADE5. Chilseok6. JUST FOR7. COMING DOWN8. OMEN9. TREASURE OF CAMPAMENTO10. BLOOMING11. MELTED SNOW12. GLORY BENEATH THE LAKE13. THE VOYAGE14. BRINDISI15. STILL FORWARD16. RETURN TO LIGHT17. FACE THE MOON Thank you.
Dear CEOs, We are taking every possible measure to provide the best gaming environment possible to our CEOs.Using the game in an exploitative manner not only disrupts the gaming environment but also the game balance, and we take this very seriously. Therefore, if we detect any activity that violates the CounterSide’s Terms of Service and Operation Policy, we will take measures in accordance with our policies, which may also result in limitations on using our services. As such, we strongly advise all our CEOs to follow our Terms of Service and Operations Policy to avoid any actions that violate our terms. ◈ Notice of Violators of Operation Policy – Category: Company and Market Abuse – Payment Abuse– Number of Violators: 3– Date of Restriction: March 10, 2026– Restriction Details: Permanent Restriction※ If you have any objections to the restrictions made above, please send your inquiry through the Official Website’s 1:1 inquiry.※ More details on the Operation Policy can be found here.
Dear CEOs, We are taking every possible measure to provide the best gaming environment possible to our CEOs.Using the game in an exploitative manner not only disrupts the gaming environment but also the game balance, and we take this very seriously. Therefore, if we detect any activity that violates the CounterSide’s Terms of Service and Operation Policy, we will take measures in accordance with our policies, which may also result in limitations on using our services. As such, we strongly advise all our CEOs to follow our Terms of Service and Operations Policy to avoid any actions that violate our terms. ◈ Notice of Violators of Operation Policy – Category: Company and Market Abuse – Payment Abuse– Number of Violators: – Date of Restriction: February 24, 2026– Restriction Details: Permanent Restriction※ If you have any objections to the restrictions made above, please send your inquiry through the Official Website’s 1:1 inquiry.※ More details on the Operation Policy can be found here.
Dear CEOs,First and foremost, we sincerely apologize for the concern caused by the issue that occurred during the progression of Squad Tournament The Worlds Season 3.During the recently held Elimination Tournament matches of Squad Tournament The Worlds Season 3, we identified an issue where certain Operators’ Command Skills did not activate properly.We were aware that many CEOs had already noticed and raised concerns regarding this matter. However, we ask for your understanding regarding the delay in this notice, as we wanted to thoroughly verify the exact cause and scope of the issue before providing official clarification.Upon investigation, we confirmed that certain Command Skills that summon units possessed by specific Operators did not function correctly on the integrated tournament server where matches between Korean and Global server CEOs were conducted.As a result, while these Command Skills functioned correctly during the preliminary rounds, they failed to activate properly during the Elimination Tournament and subsequent matches.Considering that this issue may have affected both the tournament results and CEOs’ Prediction outcomes, we have decided to extend the tournament schedule and replay the Elimination Tournament and subsequent matches along with reopening the Prediction event.Although we considered replaying only the affected rounds, we confirmed that doing so is not feasible under the current system structure. Therefore, the entire Elimination Tournament stage will be replayed. We kindly ask for your understanding.Previously distributed ranking and Prediction rewards will not be revoked. In addition, rewards from the replayed matches and new Prediction results can be obtained separately.Please refer to the details below regarding the revised schedule.▣ Replay of All Elimination Tournament Matches■ Prediction PeriodGroup A Prediction: Feb. 24, after the maintenance – Feb. 26, 2026 04:00 (UTC-5)Group B Prediction: Feb. 24, after the maintenance – Feb. 27, 2026 04:00 (UTC-5)Group C Prediction: Feb. 24, after the maintenance – Feb. 28, 2026 04:00 (UTC-5)Group D Prediction: Feb. 24, after the maintenance – Mar. 1, 2026 04:00 (UTC-5)* Match results for each group can be viewed once the prediction period ends.■ Knockout Stage Prediction PeriodMar. 1, 04:10 – Mar. 2, 2026 04:00 (UTC-5) * Match results can be viewed once the Prediction period ends.■ Reward Claim PeriodMar. 3, 20:10 – Mar. 10, 2026 20:00 (UTC-5) ▣ Squad Tournament Issue CompensationWe sincerely apologize to the 32 CEOs who advanced to the Elimination Tournament and experienced inconvenience due to this unexpected issue, despite the time and effort invested in preparing for the tournament.As a gesture of apology, we will provide the following compensation.■ Serverwide30 Relic Binaries75 Set Binaries100 Tuning Binaries500 Quartz■ The 32 Qualified CEOs1,000 Quartz■ Compensation Available Schedule- Feb. 24, 2026 after the maintenance.※ Available upon login until Mar. 3, 2026 at 09:59 (UTC-5).※ Rewards will expire 7 days after being claimed from the mailbox.As this matter directly impacts the fairness and integrity of the tournament, we determined that it is most appropriate to replay the Elimination Tournament under clear standards and equal conditions, even if it requires additional time.We once again sincerely apologize to all CEOs who waited patiently, and especially to the 32 finalists who worked hard to advance. We will do our utmost to ensure a more reliable and fair tournament environment moving forward.Thank you.
Dear CEOs, We are taking every possible measure to provide the best gaming environment possible to our CEOs.Using the game in an exploitative manner not only disrupts the gaming environment but also the game balance, and we take this very seriously. Therefore, if we detect any activity that violates the CounterSide’s Terms of Service and Operation Policy, we will take measures in accordance with our policies, which may also result in limitations on using our services. As such, we strongly advise all our CEOs to follow our Terms of Service and Operations Policy to avoid any actions that violate our terms. ◈ Notice of Violators of Operation Policy – Category: Company and Market Abuse – Payment Abuse– Number of Violators: 2– Date of Restriction: February 10, 2026– Restriction Details: Permanent Restriction※ If you have any objections to the restrictions made above, please send your inquiry through the Official Website’s 1:1 inquiry.※ More details on the Operation Policy can be found here.
Dear CEOs,We’re excited to announce that the CounterSide Origin 3rd Anniversary Stream is on the way! ╰(*°▽°*)╯First and foremost, we extend our heartfelt gratitude to all our CEOs for your continued love and support.To celebrate this milestone, look back on cherished memories, and share some thrilling updates, we have prepared a special anniversary stream as detailed below.A full summary of the stream will also be posted afterward for those who cannot join us live.We look forward to seeing you there!▣ CounterSide Origin 3rd Anniversary Stream Schedule▷ February 6, 06:00 (UTC-5)▣ CounterSide Origin 3rd Anniversary Stream Main Link▷ [Stream Link] ※ Please note that the live stream will be in Korean. An English-subtitled version will be uploaded to CounterSide Global after the livestream.
Dear CEOs, We have identified an issue where the Returning Events for eligible returning CEOs who transferred from the TW server were not properly extended in certain environments.To address this issue, an extension process will be carried out for the affected Returning Events.Please note that during the correction process, access to the game may be temporarily restricted for the 379 affected CEOs. We kindly ask for your understanding.Please refer to the details below for more information.▣ ScheduleJanuary 19, 2026, 00:00 – 00:20 (UTC-5) ▣ ImpactTemporary inability to access the game for affected CEOs during the correction process (379 accounts total) ※ During the access restriction period, a notice indicating that access is limited may be displayed. Thank you.
Dear CEOs,We would like to inform you that CEOs attempting to access CounterSide Global via Steam from the TW, MO, and HK regions may currently experience difficulties connecting to the game, as the regional restrictions on Steam have not yet been lifted.We have already submitted a request to Steam to remove the regional access restrictions for these regions.However, please note that it may take some time for the changes to be applied.In the meantime, we kindly ask affected CEOs to proceed with the service transfer process using a mobile environment until access via Steam becomes available.We sincerely apologize for the inconvenience this may cause and appreciate your patience and understanding.Thank you.
Dear CEOs,We would like to provide an update regarding the intermittent connection issues that occurred from January 2 to the morning of January 4.The connection issue was caused by a communication failure with the IDC center, and the problem has now been fully resolved. The game is currently accessible and operating as intended.We sincerely apologize for the inconvenience caused by this issue, and as a gesture of our apology to the CEOs who were affected by the connection problem, compensation has been prepared.■ Compensation Details1,000 Quartz50,000 Eternium Once again, we apologize for the inconvenience, and we will continue to do our utmost to provide stable and reliable service.Thank you.
Dear CEOs,This is the CounterSide Operations Team.An issue has been identified where the game is currently inaccessible on the Steam platform.Our team is investigating and working on resolving the issue, and we kindly ask for your patience.We sincerely apologize for the inconvenience caused, and we will provide an additional notice through this announcement once the issue has been fully resolved.Thank you.
Dear CEOs,Following the update on December 16 (UTC-5), we have identified an issue where game access and gameplay may be unstable in certain environments.We are currently investigating this issue and will work to identify the cause and apply a fix as quickly as possible.We sincerely apologize for the inconvenience caused and appreciate your understanding.Thank you.