Dear CEOs, Are you enjoying the Carnival Event Episode?To celebrate the Carnival update, Maestra Nequitia has prepared a coupon! Please make sure to use it before the expiration date. ▼ Coupon Code: CONDUCTMAGIKCS ▼ Coupon Reward: ▷ 3,000 x Info ▷ 30 x Enhancement Module T4 ▼ Coupon Valid Period: ~ 18th of Mar., 2023 23:59 (UTC+9)~ 18th of Mar., 2023 09:59 (UTC-5) ▷ You can type in the coupon at Settings > Manage Account > Enter Coupon ▷ Every CEO will be able to use the coupon only once
Dear CEOs, As announced before in the CounterSide Showcase NEW ORIGIN, Danger Close will only have a single boss after the update. As such, the value of duplicate operators has dropped significantly. To compensate for the issue, we are going to accept applications for CEOs to apply for completely different operators to the same value, in the main skill level and the Side Skill level. Now, this will only apply to CEOs who have raised operators to the same operator in the main skill level and the Side Skill level. (For example, having two Kim Hanas with the same operator main and Side Skill levels) Therefore, if the CEOs have the same operators, but different skills and/or levels, then the exchange won’t apply. We are sorry for the inconvenience because we could not think about this possibility. More detailed information on the operator exchange is as below. ◈ Application Period February 10, 2023 – February 28, 2023, 00:00 UTC+9 March 17, 2023, 00:00 UTC+9 (Extended) * The application period may change and we will notify you if it does. ◈ Requirement – Has the duplicate operators with the sum of their Side Skill equal to or more than 15. * The duplicate operators must be SSR rarity. (added) ◈ Exchange Method – Will recollect one of the operators and send an operator of the same “level specification” as the one that was recollected. ※ CEOs can also exchange for operators who have a different Side Skill. ※ You can select any operator from the two to exchange for the new one. (ex. if you have applied for level 11 and level 5 Kim Hana, you can select any of the two) ◈ List of Exchangeable Operators: – Lee Sooyeon – Anastasia Chernova – Lena Mackenzie – Replacer King – Moneca – Serina Crew – Rachel Dodds – Mansion Master – Momo – Chloe Starseeker – Operator Sigma – Kim Hana – Other operators that may be featured during the application period ◈ How to Apply – Official Website’s 1:1 Inquiry [LINK] ◈ Required Attachments – A screenshot of your [ Settings > Account ] Page – A screenshot of your operator management screen of who you are going to apply for the exchange. – The type of operator that you want to exchange with detailed information (example: Operator Sigma, Level 75, Command level 2, Attack Speed level 11) – The operator information that you are exchanging for. (example: Kim Hana, Level 75, Command level 2, Attack Speed level 11) ◈ Number of possible Exchange – 2 times per person (based on your Business Registration Number) ◈ Actual Compensation Period ▷ After February 22nd, 2023 ~ Until Completion ※ During the compensation operation, the CEOs may be temporarily restricted to access the game. ◈ Notes – If the information and the actual state of the operators differ, then the exchange may not be possible, Therefore, after the application, do not level or change anything for the applicable operators. – The operators will be sent out on a first-come first serve basis. – To make sure the operation runs smoothly, the CEOs may be temporarily restricted from accessing the game. – The level progression will not transfer. (Example level 75, 70% progression → level 75, 0% progression to 76.) – Once the operator is exchanged as compensation, then the exchanged operator does not apply to exchange for the second time. – If the submitted document is incomplete, then the compensation will not be sent.
Dear CEOs, As previously announced, After the 15th of February Maintenance, During returning Awakened Unit Piece Recall and Task Planet Points, some of CEOs were sent duplicate Task Planet Points. We inform that the duplicated Task Planet Points will be collect during the 8th of March Scheduled Maintenance. Please do not be awared by any changes to your Task Planet Points after the 8th of March Maintenance. Notice: If your total Task Planet Points after recall are lower than the Task Planet Points you currently have, the difference will be displayed as a negative value but will show as 0 in-game. Your Task Planet Points will not change until you have received all deducted points. We apologize for the inconvenience. Thank you.
Dear CEOs,After the cold winter, spring has finally arrived!Coupon code has arrived with a warm spring breeze! Please make sure to use it before the code expires! ▼ Coupon Code: FINALLYSPRINGERE ▼ Coupon Reward: ▷ 3000 x Info ▷ 30 x Tuning Binary ▷ 10 x Set Binary ▼ Coupon Valid Period: ~ 11th of Mar., 2023 23:59 (UTC+9)~ 11th of Mar., 2023 09:59 (UTC-5) ▷ You can type in the coupon at Settings > Manage Account > Enter Coupon ▷ Every CEO will be able to use the coupon only once
Dear CEOs, After the 15th of February Maintenance, During returning Awakened Unit Piece Recall and Task Planet Points, some of CEOs were sent duplicate Task Planet Points. The duplicate Task Planet points will be collected, so please keep them without using them as much as possible. We apologize for the inconvenience caused to the CEOs. Regarding details such as date and method of the recovery measure will be informed in a separate notice.
Dear CEOs, We have confirmed that the 1:1 Inquiry function is not working as intended. Therefore, we are currently performing maintenance on that function to resolve the issue as we speak. If you need help from the customer service team, please contact us either by sending an email to [email protected] or through an in-game customer support function. ◈ How to use the in-game customer support function (Mobile) – Click [Settings (gear icon)] on the top right of the main lobby – Select [Account] > [ Customer Service ] – Proceed [1:1 Inquiry] and receive help from the CS team. ◈ Email Inquiry Format – In-game Nickname: – Your Email Address: – OS your mobile device is using: (Android / Apple / Other ) – Name of the device model: – In-game Business Registration Number: – Member code (If it is a refund or any other monetary-related inquiry): – Your purchase receipt number (Payment issue only): – Detailed Description: ※ If you are playing through STEAM, please make sure to send us the CounterSide inquiry through the mobile version or by email. We are sorry for the inconvenience. Thank you.
Dear CEOs, Ready for New Origin? Only Three days left to meet!While waiting we have prepared Countdown Coupon! Do not for get to make a pre-registration to receive ultimate rewards! Please make sure to use it before the code expires! ▼ Coupon Code: WeAreOneCSGBL ▼ Coupon Reward: ▷ 500,000 x Credit ▷ 20,000 x Eternium ▷ 5,000 Info ▼ Coupon Valid Period: ~ 7th of Feb., 2023 00:00 (UTC+9)~ 6th of Feb., 2023 10:00 (UTC-5) ▷ You can type in the coupon at Settings > Manage Account > Enter Coupon ▷ Every CEO will be able to use the coupon only once
We have discovered that certain players have severely exploited the market refund system. This exploitation potentially could interfere with the fair outcome of the gauntlet match and harm the gaming experience of other CEOs. We have permanently restricted the accounts that we have verified as performing the above violation according to the Terms of Service and Operation Policy. We ask for everyone’s cooperation in ensuring a healthy and fair gaming environment by reading and respecting our Terms of Service and Operation Policy. If any CEOs ever encounter abnormal/improper gameplay, please send us a report via in-game Customer Support or our official Discord channel. * Options > Manage Account > Customer Support. ▶ Discord ▣ Notice of Restricted Violators Restriction Category: Company and Market Abuse – Payment Abuse Restriction Date: 3rd of February, 2023 Restriction Details: Permanent Restriction until retrieval of unjust gains Total Number of Restricted Violators: 1 The CounterSide Global service team will continue to monitor for abnormal gameplay to ensure a fair gaming environment. Thank you
Dear CEOs,We have confirmed a connection issue to the game with the mobile device. However, connecting to the game with Steam is still available. We are sorry for the inconvenience. (11:30 UTC+9)We have confirmed that the issue is caused by the platform the game is based on, and we are prioritizing fixing this issue as soon as possible. We will notify you once the issue is resolved. We are very sorry for the inconvenience caused. (12:09 UTC+9)We have confirmed that the issue is now resolved. Thank you.
Dear CEOs, Information below is the core information mentioned in the CounterSide Showcase. Please refer to the detail below to not miss any important details on the upcoming huge update! 【Play on STEAM】[LINK]【Play on Mobile】[LINK]【Official Community】Official Discord: [LINK]Official Facebook: [LINK]Official Subreddit: [LINK]Official Twitter: [LINK]Official YouTube: [LINK]
Dear CEOs, With the upcoming integration, we would like to inform few things to make sure our CEOs are aware and not left behind. ▣ Maintenance Schedule Changes The maintenance schedule will change starting in the second week of February. ▼ Patch Notes Announcement Schedule: Before ▷ Every Wednesday at 16:00 (UTC+9) ▷ Every Wednesday at 02:00 (UTC-5) After ▷ Every Update Tuesday 17:00 (UTC+9) ▷ Every Update Tuesday 03:00 (UTC-5) ▼ Maintenance Schedule: Before ▷ Every Thursday at 16:00 (UTC+9) ▷ Every Thursday at 02:00 (UTC-5) After ▷ Every Wednesday at 14:00 (UTC+9) ▷ Every Wednesday at 00:00 (UTC-5) * Maintenance Schedule may change due to any circumstances. * Maintenance Schedule Announcement will merge into the Patch Notes after the 1st of Feb. 2023. ▣ Shadow Palace and Dive On the 8th of February, all Quantum Coords Crystals and Dive Reset Devices will be deleted from the game during maintenance. As such, please make sure to spend them all before the update. 8th of Feb. Expected Maintenance Schedule ▷ 8th of Feb. 2023 00:00 ~ (UTC+9) ▷ 7th of Feb. 2023 10:00 ~ (UTC-5) Any other details that are not covered in this announcement will be included in future announcements.
We have discovered that certain players have severely exploited the market refund system. This exploitation potentially could interfere with the fair outcome of the gauntlet match and harm the gaming experience of other CEOs. We have permanently restricted the accounts that we have verified as performing the above violation according to the Terms of Service and Operation Policy. We ask for everyone’s cooperation in ensuring a healthy and fair gaming environment by reading and respecting our Terms of Service and Operation Policy. If any CEOs ever encounter abnormal/improper gameplay, please send us a report via in-game Customer Support or our official Discord channel. * Options > Manage Account > Customer Support. ▶ Discord ▣ Notice of Restricted Violators Restriction Category: Company and Market Abuse – Payment Abuse Restriction Date: 27 January, 2023 Restriction Details: Permanent Restriction until retrieval of unjust gains Total Number of Restricted Violators: 2 The CounterSide Global service team will continue to monitor for abnormal gameplay to ensure a fair gaming environment. Thank you
Dear CEOs, So lucky to be with our CEOs this year!Lucky Coupon with full of luck and hope has arrived! Please make sure to use it before the code expires! ▼ Coupon Code: NewYear2023CSGBL ▼ Coupon Reward: ▷ 5,000 x Eternium ▷ 3 x [S-APT Cores] Coupon ▷ 10 x [APT Cores] Coupon ▼ Coupon Valid Period: ~ 29th of Jan., 2023 00:00 (UTC+9)~ 28th of Jan., 2023 10:00 (UTC-5) ▷ You can type in the coupon at Settings > Manage Account > Enter Coupon ▷ Every CEO will be able to use the coupon only once
Dear CEOs, A small but essential fix was carried out, and all iOS users are required to update the game to the new version of the game. We are sorry for the inconvenience. Thank you.
We have discovered that certain players have severely exploited the market refund system. This exploitation potentially could interfere with the fair outcome of the gauntlet match and harm the gaming experience of other CEOs. We have permanently restricted the accounts that we have verified as performing the above violation according to the Terms of Service and Operation Policy. We ask for everyone’s cooperation in ensuring a healthy and fair gaming environment by reading and respecting our Terms of Service and Operation Policy. If any CEOs ever encounter abnormal/improper gameplay, please send us a report via in-game Customer Support or our official Discord channel. * Options > Manage Account > Customer Support. ▶ Discord ▣ Notice of Restricted Violators Restriction Category: Company and Market Abuse – Payment Abuse Restriction Date: 20 January, 2023 Restriction Details: Permanent Restriction until retrieval of unjust gains Total Number of Restricted Violators: 2 The CounterSide Global service team will continue to monitor for abnormal gameplay to ensure a fair gaming environment. Thank you
We have discovered that certain players have severely exploited the market refund system. This exploitation potentially could interfere with the fair outcome of the gauntlet match and harm the gaming experience of other CEOs. We have permanently restricted the accounts that we have verified as performing the above violation according to the Terms of Service and Operation Policy. We ask for everyone’s cooperation in ensuring a healthy and fair gaming environment by reading and respecting our Terms of Service and Operation Policy. If any CEOs ever encounter abnormal/improper gameplay, please send us a report via in-game Customer Support or our official Discord channel. * Options > Manage Account > Customer Support. ▶ Discord ▣ Notice of Restricted Violators Restriction Category: Company and Market Abuse – Payment Abuse Restriction Date: 12 January, 2023 Restriction Details: Permanent Restriction until retrieval of unjust gains Total Number of Restricted Violators: 2 The CounterSide Global service team will continue to monitor for abnormal gameplay to ensure a fair gaming environment. Thank you